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TERMS & CONDITIONS
· Payment Terms: Net 30 days from invoice date, unless otherwise approved by Onyx Fire Protection Services Inc. credit department.
· Interest Charges: 2% monthly interest may apply to unpaid balances beyond approved credit terms (OAC). Onyx Fire reserves the right to adjust or revoke credit privileges. All materials remain Onyx Fire property until fully paid.
· Pricing Validity: Prices valid for 30 days from quotation date; subject to change thereafter or upon final client acceptance.
· Truck Charges: Subject to change; 6% (annual inspections), $35 (monthly inspections).
· Backflow Prevention: Annual testing required by licensed tester; completed reports mandatory for municipal compliance.
· Administration Fee: $95 for internal processing/municipal submission of backflow reports; waived if submitted directly by client.
· Drum Drip Maintenance: Regular drainage required Dec–May; services available upon request (additional charges apply).
· Inspection Criteria: Detailed inspection criteria available (Appendix A) upon request.
EXCLUSIONS & QUALIFIERS
· Special Equipment: Costs for scissor lifts, scaffolding, or specialized ladders beyond standard 8’ ladder are additional.
· Private Water Tanks: Inspection/testing of private gravity tanks quoted separately after evaluation.
· Access Arrangements: Site responsible for arranging/costs for transformer vaults, elevator pits, elevator shafts, hydro rooms. Return visits due to lack of access incur additional charges.
· Reasonable Access: Additional hourly charges apply for delays or overruns due to poor cooperation or inaccessible areas.
· Deficiency Repairs: Excluded unless explicitly authorized. Repairs quoted separately post-inspection.
· Technician Requests: Additional technicians for monitoring panels or site-specific duties incur extra charges.
· Cosmetic Repairs & Disposal: Excludes wall, ceiling, pipe patching/painting. Fire extinguisher disposal incurs additional quoted cost.
· Municipal Water Shutdown: Additional hourly charges apply for public works delays (regular/after-hours rates plus HST).
· Drain Responsibility: Client responsible for ensuring clear drains for sprinkler discharge. Flooding due to clogged drains not Onyx Fire’s responsibility.
· Municipal Submission Fees: Not included in backflow prevention pricing unless stated explicitly.
ADDITIONAL TERMS
· Liability Limitation: Onyx Fire Protection Services Inc. not liable for indirect, incidental, or consequential damages unless directly caused by Onyx Fire’s proven gross negligence.
· Force Majeure: Not responsible for service delays due to events beyond reasonable control (acts of God, pandemics, natural disasters, labour issues, access issues, supply chain delays).
Appendix A — Inspection Criteria
Regulatory basis (nationwide):
Onyx performs inspection, testing, and maintenance in accordance with the applicable provincial/territorial Fire Code (each based on the National Fire Code of Canada with local amendments). We follow the relevant CAN/ULC and CSA standards used across Canada, and NFPA standards where adopted by the Authority Having Jurisdiction (AHJ). This page is a high-level summary only. Your inspection may differ depending on the approved scope of work accepted on your quote.
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1) Fire Alarm & Voice Communication (ULC-centric)
Typical items we check
· Initiating devices: manual pull stations, smoke (spot/duct), heat, waterflow/tamper inputs
· Notification: horns, strobes, speakers (incl. intelligibility where required)
· Control equipment: control unit and annunciators, power supplies, standby batteries
· Ancillary/supervisory: Relay operational checks on elevator recall, door hold-opens/releases, smoke control fans/dampers
· Circuit integrity: addressable loop modules/isolators; end-of-line integrity where conventional
· Monitoring: signal transmission to the supervising station (where provided)
Standards referenced: CAN/ULC-S536 (inspection & testing), CAN/ULC-S537 (verification of new/modified), CAN/ULC-S524 (installation), CAN/ULC-S561 (monitoring). NFPA 72 referenced only where adopted by the AHJ.
2) Emergency Lighting & Exit Signs
Typical items we check
· Fixture heads (unit & remote), test buttons/indicators operational
· Batteries/chargers, terminals, corrosion, wiring condition
· Exit signs illuminated/legible; direction arrows correct
· Functional tests: monthly quick test and annual full-duration run as required by the local Fire Code
3) Portable Fire Extinguishers & Hose Cabinets
Typical items we check
· Correct type, size, placement, mounting height, and clear access
· Condition: pins, tamper seals, hoses/nozzles, gauges or weight (per model)
· Tagging & maintenance intervals (hydrostatic testing when due)
· Standpipe hose stations: hose fabric, nozzles/gaskets, cabinet & valves operational
Standards referenced: NFPA 10 (extinguishers) and NFPA 25 (hose/standpipe ITM) as adopted.
4) Sprinkler / Standpipe / Preaction / Deluge (Water-Based Systems)
Typical items we check
· Valves: control, check, alarm; supervisory tamper switches functional
· Flow devices: waterflow switches; inspector’s test for alarm/flow timing (as applicable)
· Gauges & drains: condition/age; main & auxiliary drains operate
· Piping & supports: leaks, corrosion, pitch, hangers, seismic bracing (where installed)
· Sprinkler heads: damage, paint/obstruction, spacing/clearances; sample inspections by type/age
· Dry/preaction: low-air pressure, priming water, detection interlocks as designed
· FDC/Siamese: caps/chains, signage, checks, accessibility
Standards referenced: NFPA 25 (ITM) as adopted.
5) Fire Pumps
Typical items we check
· Annual flow test at churn (no-flow), 100%, and 150% rated flow; record pressure/flow curve
· Controller status/alarms; auto-start/transfer; run times per driver (electric/diesel)
· Suction/discharge gauges, packing/leakage (if applicable), RPM/voltage/amperage readings
· Relief/check valves and drainage arrangements function as designed
Standards referenced: NFPA 25 (pump testing) as adopted.
6) Private Fire Hydrants (on Private Mains)
Typical items we check
· Operating nuts/valves, lubrication, cap threads/chains
· Leak checks and barrel drainage; ground-level clearances & visibility
· Flow testing at required intervals; record pressures/flows
Standards referenced: NFPA 25 (hydrants) as adopted.
7) Clean-Agent / Special Hazard Systems
Typical items we check
· Cylinder mass/pressure, release mechanisms, pressure gauges
· Detection/release panel, manual release & abort, interlocks (e.g., HVAC shutdown)
· Nozzles/piping integrity & coverage; enclosure integrity where specified by design
· Post-discharge indicators and inhibit functions (where provided)
Standards referenced: NFPA 2001 (clean agents, e.g., HFC-227ea/FM-200, FK-5-1-12) as adopted.
8) Commercial Kitchen Wet-Chemical Systems
Typical items we check
· Nozzle caps/alignment/coverage for current appliance layout (changes flagged)
· Detection elements/fusible links replaced on schedule; conduit/cable condition
· Manual pull operation and fuel/power shutoff interlocks verified
· Adjacent Class K extinguisher present and accessible
Standards referenced: NFPA 17A (wet chemical) & NFPA 96 (hood/vent) as adopted.
9) Backflow Preventers (Fire Service / Domestic where in scope)
Typical items we check
· Device type (RP, DCVA, PVB) matches application; orientation & clearance
· Shutoff valves and test cocks operate; differential-pressure checks per procedure
· Relief-valve discharge (RP) verified; internal leakage/corrosion noted
· Municipal test report completed/submitted where required
Standards referenced: CSA B64.10 (selection/installation) & CSA B64.10.1 (maintenance/field testing).
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Integrated & monitored systems (where applicable)
· Integrated systems testing: Where fire alarm, smoke control, elevator recall, door hold-opens, generators, etc., are integrated, Onyx conducts or coordinates integrated testing per CAN/ULC-S1001 as required by the local building/fire code and AHJ direction.
· Monitoring: Where fire alarm monitoring is provided/required, we verify conformity to CAN/ULC-S561 and support ULC Certificates where mandated by AHJ/insurers.
This page summarizes common inspection highlights only. Onyx performs all inspection, testing, and maintenance in accordance with the applicable provincial/territorial Fire Code and the adopted standards, including but not limited to CAN/ULC-S536 (inspection & testing of fire alarm systems), CAN/ULC-S537 (verification of new/modified fire alarm systems), CAN/ULC-S561 (fire alarm monitoring), CAN/ULC-S1001 (integrated systems testing where required), CSA B64.10/B64.10.1 (backflow), NFPA 10 (portable extinguishers), NFPA 25 (water-based systems, pumps, hydrants), NFPA 96/17A (commercial cooking), and NFPA 2001 (clean agents), as adopted by the AHJ. Manufacturer instructions and AHJ directives apply. Records are maintained as required by the local Fire Code or other governing bodies.