Account Manager

Mississauga Full Time
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About the position

Do you take pride in serving customers? Are you solutions oriented?
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. Currently, we are seeking an Account Manager to support our growing client base!

Key Responsibilities

  • Client retention and relationship management
  • Present contract renewal proposals and renew service contracts
  • Present inspections reports and equipment deficiencies
  • Work closely with client to ensure compliance
  • Advocate on client’s behalf with Operations team to ensure satisfaction
  • Manage portfolio of accounts
  • Develop rapport and earn trust to establish long-term partnerships
  • Negotiate in the best interests of both parties
  • Hit retention targets

Experience you bring

  • Customer service focused experience in a B2B environment preferred
  • Experience in fire protection or mechanical/electrical contracting a definite asset
  • Effective verbal and written communication skills
  • Ability to handle and execute on multiple priorities simultaneously
  • Strong organizational, time management and leadership skills
  • Proven track record of managing 2 million+ of business revenue year after year


  • Comprehensive benefit package
  • Competitive wage structure
  • Extensive advancement opportunities
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